All requests for in-unit service must be made in person by filling out a service request form at the front desk.Form must be filled out completely by the person requesting service.No appointments will be made for in-unit service work. Services that we offer under the program: Minor plumbing: ·Minor plumbing repairs/replacement, fixtures to include some resident supplied faucets.Please check with management prior to your purchase to make sure we install the type of faucet you are thinking about purchasing. ·Unclogging drain blockage (only if blockage is not severe) ·Minor commode repairs ·Replacement of garbage disposal ·Replacement of supply lines ·Replacement of water shut off valves ·Replacement of washing machine valves Minor electrical: ·Electrical switches and receptacles ·Install GFI receptacles ·Install dimmer switches ·Install light fixture (only when replacing existing fixture) ·Replace light bulbs, 4-foot fluorescent bulbs (kitchen only) General maintenance items: ·Replacing mailbox locks ·Replacing rollers on closet doors ·Door bells Maintenance that we don’t perform: ·Painting of units ·Installation of shower/tub faucets ·Repair/replacement door locks ·Repair or installation of major appliance ·Installation of curtain rods or blinds ·Repair or replacement of HVAC system
Charges for in unit services are as follows, $50.00 per hour with a $25.00 minimum charge plus materials and parts during regular business hours 8am to 5pm, Monday through Friday. For after hour emergencies and Holidays the charge is $100.00 per hour. Except for emergencies, the work and services of the Association shall take priority over an individual unit request for in-unit service. Based on the prevailing work schedule the Manager and or Engineer will determine such priorities and scheduling.
For any after hour emergencies, the resident must fill out a maintenance request at the front desk before the on-call engineer is contacted.
If you don’t see a service that you may be interested in having performed, please call the managers office (703-522-5859) to discuss if we may be able to assist you.